You may want to start by seeing what your site report looks like using a tool like Blocked. on 18-09-2023 19:38 I'm guessing this earlier thread. 0. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. Screenshot of my tracert below. Once logged in, select ‘My apps’ tab’. . 8. 168. uk. Activate Web Safe. Check that childsafe is enabled on your Virgin Media account. 4. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Being honest helpful and constructive virgin media are the worst company I have ever had to deal with in 30 years of business, put in at least a myriad of customer service rather than just billing teams to rip people off and the most constructive feedback I can offer is either shut the company down or sell on to someone else who cares. Remove mcafee and install the virgin media security package. uk' email address. If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. Hopefully when that thread concludes it will also resolve your issue. Forum; Apps. 168. Billing and payments. If your Virgin Mobile is connected to your home broadband, you can browse protected. I cannot access my F-Secure account as it requires a Virgin Media Safe verification code. Only chat with people you know in the real. 0 Kudos. What you get in your QuickStart pack depends on what Virgin Media services you ordered. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Any help appreciated. We would like to show you a description here but the site won’t allow us. Sorry to hear you're having issues customising your online security. 29 minutes ago. Go to your TV Guide. 1. 222 and 208. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. Coming at you live on pay per view from the Scottrade Center in St. One legend. For fraudulent e-mails, forward to phishing@virginmedia. Welcome to the community forums. Web Safe and F-Secure SAFE. Web safe provides ultimate protection when using the internet. Speeds. bibise25 Posts: 40 Forumite. Learn moreBypass Child Safe & Virus Safe. Click: Web Safe. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. 0. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. Regards,Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneJoining in. The research comes as more people than ever are falling for scams online. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. If you haven’t changed your password, the default one is placed on the bottom of the router. 168. As Virgin Media customers, you may have the right to apply to the High Court to vary or discharge the Court Orders below if you are affected by the blocks which have been imposed. I've phoned Virgin multiple times, gotten a new hub but nothings worked. 4. Web Safe turned off but still blocking websites. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Dave. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Any attempt bounces me back to my account page. 1 or whatever else you like. OpenDNS provide instructions here :. Forum; Apps. 0 that contains your default network information. , that can help you bypass Virgin Media IPTV blocking. Accessibility; Help getting started;We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. 9. Virgin Media customers can get unlimited online protection. 296. Best regards, ad31677On a Windows 10/11 PC: 1. 1. Just joined. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)FYI: default settings is for Web Safe to block access to VPN sites. 159. on 13-02-2023 08:44. Build the ideal Virgin Media package for your unique needs. Please see clause F3 of the Terms and Conditions of our services. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosWeb Safe; Virgin Media Internet Security; Google One; Upgrades & products. These forums offer no public accessible solutions to the numerous threads I have seen with this issue, with direct messages seemingly preferred by Virgin Media staff. The Web Safe function was working properly for the full year that I was. I censored my connection information but you can follow these guidelines easily in min. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 140) If Web Safe still appears not to be working then can you post detail of:. . 1. 220. Open any browser and, in the address bar, type Virgin Media IP address — 192. And with our 500GB TiVo box you can record around 250 hours of standard TV or around 50 hours of HD TV. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. I don't use a VPN (even one incorporated in my browser or anti virus) or VM Childsafe or Websafe. Virgin Mobile. 296. For best. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Virgin Media. Browse Virgin Media Virgin Media Community. These tools can be installed across all devices, including mobile phones, computers and consoles. 4. , S. To confirm if this is the case try the following when connected to your home network: browse to post the AS Name result here FYI if the AS Name is not Virgin Media then check: (a) device's DNS setting has not been manually set; (b) third-party router's. When choosing a username on any site, make sure they pick a nickname and not their real name. This is what I tried to enter. Open Advanced settings. I've phoned Virgin multiple times, gotten a new hub but nothings worked. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneTo disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Any website unsuitable for children is blocked by default. 100 and 194. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. It’ll automatically detect and remove viruses, malware, ransomware and spyware. Thanks. We would like to show you a description here but the site won’t allow us. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Posted: Fri Aug 22, 2014 11:22 am. We would like to show you a description here but the site won’t allow us. . This bypasses Virgin media website blocking, allowing you to access. 123. Taken off Virgin security and any other I think! Rebooted; Reloaded; and all to no avail the program loads to circa 77% then fluctuates but hangs at circa 99%. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. ↑ Switched on Families: tackling the big issues when it comes to kids and the web, Virgin Media, 2014-02-28; ↑ Virgin Media adds network level parental controls to help keep kids safe online, Think Broadband, 2014-02-28; ↑ Safe from the start – how we’re helping protect families online, Virgin Media, 2018-05-18Re: Can’t access web safe. 168. 123 and 194. 1. If any of his devices connect to the Virgin Media internet box, either wired or wireless, he can visit the wwe. VM BB TV Landline. This is a fast and very easy trick that can work even if you're not a Virgi. Web safe was working fine. That said, the more you know about the web, the better understanding you. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. You can see which ISPs are blocking access to the site here Site report: — in this instance Virgin Media's Virus Safe component, of their Web Safe service, is blocking access to the site: If you are a Virgin Media customer then report it here Report a website otherwise try emailing [email protected] Media Web Safe comes as standard on all Virgin Media broadband packages. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. I have followed the various helpful advice. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Options. ExpressVPN. Step 5 If you believe that a fraudster may have ordered Virgin Media goods or services using your details, or a Virgin Media/Virgin Mobile account has been set up in your name without your permission, then please report the issue to our Customer Care team by calling 150 from your Virgin Mobile phone or 0345 454 1111* from any other phone. Connect to the router with a LAN cable. If it’s not a technical issue you need help with then we’re here to support you on. 1. com. Click on Manage Web Safe. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. I have the hub 3 in modem mode using a TP Link router for better wi fi. -- I'm a Very Insightful Person,. We did scan the - 5320371Options. 67. All devices would need to be re-connected to the WiFi. 1. Otherwise check the device on which you ran the test to confirm DNS. 222. 0 KudosI second that. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. on 01-02-2023 14:12. Available on: Windows Mac Android iOS. Please try the following. What to do if Virgin Media Web Safe isn't working. Could I request for some intervention from any of the admin to. 1. Joining in. Hi, I cannot enable Web Safe/ Child Safe. Once logged in you will see 2 filters; Virus Safe and Child Safe. 8. We would like to show you a description here but the site won’t allow us. 99 a year to protect 5 devices with F-Secure. Click: Settings. See where this Helpful Answer was posted. on 01-02-2023 14:12. Options. The only gripe is that I cannot reliably get to the "old" websafe setup page - sometimes I get the new (broken) version. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. Search for "Network status" and open the app (it should be within Settings) 2. Virgin Mobile. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. Any attempt bounces me back to my account page. Have looked at previous similar posts and have tried. Unless virgin is specifically blocking the IPs of your. Every attempt bounces me back to the 'My Account' page. Fresh from claiming the IBF title having beaten Lee Selby in a thrilling fight earlier in the year, Warrington. Changing DNS on your device is the best option VM have other DNS 194. 168. And get set to blitz all 4 series of Suits. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. Phone. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. 168. Virgin Phone Switchover. We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. I’m losing the will to live. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksWarrington vs Frampton. The Websafe is based on DNS at our end but a customer can override those settings by manually setting DNS to be google for example (8. com site just fine, and other websites. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. A. Virgin Media and you have confirmed Child Safe is on. Access your bills, diagnose faults and. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Learn how you can change Web Safe settings to turn Child Safe off. Account - Mobile. Access your bills, diagnose faults and manage your package. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Options. Report and replace it. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. 220. The infamous Money in the Bank Ladder Match pits six Superstars against each other in a brutal battle to climb the MITB ladder and claim the coveted briefcase at the. My Virgin Media makes managing your account easier with all your information in one place. Simply sign into your. That is very good since the country is not a member of any signal intelligence alliances. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 99. Virgin Phone Switchover. Any such application must be made to the High Court directly and must: clearly indicate your identity and status as an applicant. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. It'll help to protect any device that's connected to. From there the Web Safe can be accessed and configured. hi , i have tried various browsers and all do the same thing , when i try and turn on websafe it just flicks back to the off positiio and - 5392999. . 26 February 2010 at 2:21PM. or for free, use the software recommended in post #6. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Virgin TV Box Sets have arrived, bringing you critically-acclaimed dramas and documentaries, comedy and reality shows. 0. When signed in to My Virgin Media go t o the old Web Safe page here:. For customers joining from. Click: My Apps. Parental controls block websites and applications that you think are unsuitable for your child. Click: Settings. Home Phone. When I got the Manage Websafe Settings I get the virgin - 5135652 - 2We would like to show you a description here but the site won’t allow us. Shop Broadband, TV and Landline Offers. Use a proxy website like Anonymouse or something. I've been on the phone 5 times for nearly an hour each time. 9. Web Safe only works on devices connected to your Virgin Broadband at home. Click Up on your guide to see what’s on and when. . We would like to show you a description here but the site won’t allow us. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. See. Home Phone. Please enter your email. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Virgin Media. com and we’ll look into them. We would like to show you a description here but the site won’t allow us. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Another good source to check is the Downdetector website. NordVPN – Extensive server network. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. WWE Money in the Bank. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. They provide the functionality via the Websafe function linked above. Log in to My Virgin Media. If you want to prevent someone else, or your child from changing your parental control settings, you can create a passcode. Accessibility; Help getting started;Launched almost a year ago now, the redesigned Hub 3. on 09-07-2023 22:56. Your bill explained. . on 13-02-2023 08:44. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Last updated: 25 September 2023. From blocking viruses to malicious or inappropriate content, find out how web safe protects here. I am so sorry to hear you are facing these issues updating your settings, I would be happy to take a look into this with you via a PM. Re: Can’t access web safe. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. You can even reboot your Hub from the comfort of your sofa. Surfshark: The best budget VPN for Virgin. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Learn how you can change Web Safe settings to turn Child Safe off. Every time I'm told to wait 24hours each time to get this fixed, which still hasn't worked. Have also followed the oft-posted link to the 'old' webpage. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. We would like to show you a description here but the site won’t allow us. . Customer since 1993. FYI Web Safe only works if Virgin Media's DNS is being used. I'm able to access online account and change the Web Safe Settings. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. try going to if Web Safe is on this site should be blocked. You’ll need your policy number, which is just your mobile phone number – nice and easy! You’ve got seven days to let us know about any stolen, damaged or lost phone. Stay. 8) and this will bypass the websafe filter. Paul_DN. Virgin Media Internet. 9. Welcome to the community forums. Open a Web browser (e. For more tips on how to keep your kids safe online, visit Internet Matters. You can go look up how to change the DNS in whatever operating system you are using yourself. Contact the site operator for further help. Tested it out today via a simple Google search. Looking on here and also Twitter it looks like many o. We are able to update this setting for you manually too, we just need to confirm a few account details. . We would like to show you a description here but the site won’t allow us. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. Here are our top tips to help you on your way. Hello, I am having this problem too. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. Ive tried turning it off and on again. Apologies for the issues faced with this, so we can investigate it further I've dropped you a PM. Email address. Could I request for some intervention from any of the admin to. And there’s more to come your way. For a single one, you may be able to get an exemption. 24-10-2022 12:58 - edited 24-10-2022 12:58. I have followed the various helpful advice. All Rights ReservedHow to access advanced settings. I am going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a. Available with M50 broadband or faster. 4. Virgin Media Help. Open a Web browser (e. Click: Settings. If any of his devices connect to the Virgin Media internet box, either wired or wireless, he can visit the wwe. You can register for My Virgin Media once you receive your welcome email, 2-3 days after placing your order. My Virgin Media, making managing your account easier with all your information in one place. This allows you to choose the type of content you can restrict. We think it’s a great way for you to control what your kids see on the web. was something that affected money or tv streaming it would be fixed in a few hours but so little attention is given by virgin to web safe that it takes them days to weeks to fix these. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. 100. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection.